Date: Tuesday 20 April 2027
Time: 10.00am - 2.00pm
Location: TBC
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
From difficult conversations to the contractual and legal basics, the people side of running a hospitality business is where many managers feel least equipped. This module gives team leaders a practical grounding in performance management, informal processes, contractual obligations and the employment law essentials they need to handle everyday situations well, and to protect the business while they do it.
The employment law and contractual responsibilities relevant to your role
Addressing conduct, capability and performance concerns fairly and consistently
Preparing for and conducting difficult workplace conversations with confidence
Recognising when an issue can be handled informally, and when a formal process is required
Keeping appropriate records, following fair processes, and knowing when to seek additional HR support
Sous Chefs and Head Chefs, Supervisors, Assistant GMs, General Managers and business owners
Date: Tuesday 20 April 2027
Time: 10.00am - 2.00pm
Location: TBC
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
From difficult conversations to the contractual and legal basics, the people side of running a hospitality business is where many managers feel least equipped. This module gives team leaders a practical grounding in performance management, informal processes, contractual obligations and the employment law essentials they need to handle everyday situations well, and to protect the business while they do it.
The employment law and contractual responsibilities relevant to your role
Addressing conduct, capability and performance concerns fairly and consistently
Preparing for and conducting difficult workplace conversations with confidence
Recognising when an issue can be handled informally, and when a formal process is required
Keeping appropriate records, following fair processes, and knowing when to seek additional HR support
Sous Chefs and Head Chefs, Supervisors, Assistant GMs, General Managers and business owners