Madeleine Geach Madeleine Geach

Do less, do it better

Simplifying your plans and projects ensures everyone knows exactly where to invest their energy.

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Madeleine Geach Madeleine Geach

The Power of a Clean Slate

Change doesn’t need to be loud to be meaningful. Sometimes it starts quietly, with a clear line drawn between what was… and what comes next.

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Madeleine Geach Madeleine Geach

Why we work with saunas!?!

A sauna might not look like a restaurant. A vineyard might not run service. But at the centre of them all is hospitality - the art of caring for people well.

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Madeleine Geach Madeleine Geach

Urgency Culture

In our industry, some things have to happen in the moment - that’s the nature of service. But too often, everything starts to feel like an emergency.

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Madeleine Geach Madeleine Geach

The Power of a Micro-break

As we head into the busy season, we’re spending the next few weeks exploring resilience - what helps us sustain energy when the pace picks up. Microbreaks are a simple, powerful place to start.

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Madeleine Geach Madeleine Geach

Overwhelm hospitality style

Our best ideas, our wisest choices come after we’ve had time to think. But many hospitality leaders struggle to give themselves that time.

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Madeleine Geach Madeleine Geach

How to feel calmer and confident

Do you sing because you are happy? Or are you happy because you sing? Your actions can influence your emotions. Use the ‘act as if’ tool to affect your emotions for the better.

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Madeleine Geach Madeleine Geach

Young Boss, Older Team

Managing older, more experienced members of a team is a common challenge in hospitality. Here I'm sharing 6 strategies that the people I’ve worked with say have made things better. 

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Madeleine Geach Madeleine Geach

Standards Not Stress

Problem: I’m the leader of a busy kitchen. I keep finding myself feeling moody and frustrated when people on my team aren’t working to my standards

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Madeleine Geach Madeleine Geach

My best ever leadership tool

Sometimes (nearly always in my book) the simplest things are the best. This is so simple you may even want to dismiss it. Stick with me!

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Madeleine Geach Madeleine Geach

Finding your delegation WHY

Sometimes we find it hard to let go of work. Perfectionism, time, trust and even guilt can all get in the way. Finding your delegation why helps unblock these blockers.

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Madeleine Geach Madeleine Geach

The Right to disconnect

Not working makes us better at working. It may sound counterintuitive but switching off work (a.k.a the The Right to Disconnect) leads to better results for us as people and for the businesses we run or work in.

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Madeleine Geach Madeleine Geach

Name it, to tame it

Are there any elephants in your room right now? Honesty and directness can be uncomfortable. And because we like to avoid discomfort, it’s tempting to allow some topics to remain unaddressed…

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