Do less, do it better
Simplifying your plans and projects ensures everyone knows exactly where to invest their energy.
The Power of a Clean Slate
Change doesn’t need to be loud to be meaningful. Sometimes it starts quietly, with a clear line drawn between what was… and what comes next.
Cold Water, Hard Things, and Confidence
Choosing to do something hard - deliberately, repeatedly - rewires how you feel about yourself.
Why we work with saunas!?!
A sauna might not look like a restaurant. A vineyard might not run service. But at the centre of them all is hospitality - the art of caring for people well.
Urgency Culture
In our industry, some things have to happen in the moment - that’s the nature of service. But too often, everything starts to feel like an emergency.
The Power of a Micro-break
As we head into the busy season, we’re spending the next few weeks exploring resilience - what helps us sustain energy when the pace picks up. Microbreaks are a simple, powerful place to start.
Overwhelm hospitality style
Our best ideas, our wisest choices come after we’ve had time to think. But many hospitality leaders struggle to give themselves that time.
Leadership & Cemeteries
Thinking about the bigger picture of our life helps us make better decisions today.
How to feel calmer and confident
Do you sing because you are happy? Or are you happy because you sing? Your actions can influence your emotions. Use the ‘act as if’ tool to affect your emotions for the better.
Young Boss, Older Team
Managing older, more experienced members of a team is a common challenge in hospitality. Here I'm sharing 6 strategies that the people I’ve worked with say have made things better.
Standards Not Stress
Problem: I’m the leader of a busy kitchen. I keep finding myself feeling moody and frustrated when people on my team aren’t working to my standards
Are meetings draining your energy ?
3 quick and easy tips for improving the meetings you run or participate in
Are you in control? Get back in the driving seat now!
What unconscious behaviours are driving your leadership? Are they serving you and your teams well? If not, what can you do about it?
My best ever leadership tool
Sometimes (nearly always in my book) the simplest things are the best. This is so simple you may even want to dismiss it. Stick with me!
I wish I’d heard of Managing Up 20 years ago
Managing is a two way process. We don't often talk about the managing UP part. And it's a key skill to develop as you grow in your career.
Finding your delegation WHY
Sometimes we find it hard to let go of work. Perfectionism, time, trust and even guilt can all get in the way. Finding your delegation why helps unblock these blockers.
The Right to disconnect
Not working makes us better at working. It may sound counterintuitive but switching off work (a.k.a the The Right to Disconnect) leads to better results for us as people and for the businesses we run or work in.
Name it, to tame it
Are there any elephants in your room right now? Honesty and directness can be uncomfortable. And because we like to avoid discomfort, it’s tempting to allow some topics to remain unaddressed…
Letting go: how to ACTUALLY do it
It's all too easy - maybe even a cliché - to tell people to let go. But what ACTUALLY helps?